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Help Center/Security & Trust/How do you handle our credentials and sensitive data?
Security & Trust

How do you handle our credentials and sensitive data?

Everything goes in the Vault — end-to-end encrypted, audited, and never via DM.

Updated April 18, 2026

Every credential and sensitive piece of data your hire touches goes through the Vault — never through email, Slack or DM.

Vault fundamentals

  • End-to-end encrypted — keys never leave your workspace unencrypted
  • Role-based access — share a credential with one person, one team, or a role (e.g. "all EAs")
  • Per-item share policies — view-only, auto-fill-only, or full access
  • Audit log — every access, share and revocation is logged with timestamp and IP

What lives in the Vault

  • API keys and service credentials
  • Corporate card details (CVV is never stored alongside)
  • Wire instructions and banking details
  • Confidential contracts and NDAs

What doesn't

  • Personal passwords your hire uses (they go in their own password manager)
  • Anything your hire shouldn't see — just don't share it

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Still have questions?

Email us and we'll reply within one business day.

support@southassistants.comBack to Help Center

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