Template notice. This policy is provided as a structural starting point and should be reviewed alongside an audit of the exact cookies your production site sets.
This Cookie Policy explains how South Assistants (Pty) Ltd uses cookies and similar technologies on southassistants.com and its product dashboard. Read alongside our Privacy Policy.
1. What cookies are
Cookies are small text files that websites place on your device to remember information across visits. Similar technologies include local storage, session storage, and tracking pixels. We refer to all of these as "cookies" in this policy.
2. The cookies we use
Strictly necessary
Used to authenticate you, keep your session active, and protect against cross-site request forgery. Without them the site will not work. These cannot be turned off.
| Cookie | Purpose | Expires |
|---|---|---|
sa_session | Logged-in session | 30 days |
sa_csrf | CSRF protection | Session |
sa_consent | Stores your cookie-consent choice | 12 months |
Functional
Remember preferences you have set — language, timezone, collapsed nav state — so the site feels yours between visits.
Analytics
Help us understand which pages perform well and where visitors drop off. We use privacy-respecting, aggregated analytics (PostHog or similar) with IP truncation enabled.
Marketing
Only set after you accept marketing cookies on the consent banner. These allow attribution of sign-ups to the campaign that drove them.
3. Your choices
On your first visit you will see a consent banner. You can accept all, reject all, or manage categories. You can change your choice any time via the Cookie preferences link in the footer.
You can also block or delete cookies in your browser settings — consult your browser's help pages for instructions. Blocking strictly necessary cookies will break login and core functionality.
4. Do Not Track
We respect your browser's Global Privacy Control (GPC) signal where present. When GPC is detected, we treat it as a request to decline non-essential cookies for your session.
5. Changes
If we add a new category of cookie, we will update this page and prompt you for consent before the new cookie is set.
6. Contact
Questions about cookies: privacy@southassistants.com.